Content Policy

This is a tool for business paperwork. The short rule is: send the documents of your own trade, and ones you are entitled to hold.

Send

Invoices, receipts, delivery notes and bank statements, as PDFs, scans or photographs. Anything with a date, a supplier and an amount printed on it is what the machine is built for.

Do not send

• Documents that are not yours to send. An invoice names two parties and normally you are one of them. Somebody else's paperwork, taken from a desk or a shared drive, is theirs, and running it through a machine does not change that.
• Identity documents. Passports, identity cards, driving licences, residence permits. They have no date, supplier or amount to read, so there is nothing here for them to become, and they carry data we have no business holding.
• Medical records, and anything else the law treats as special. Health, religion, trade union membership, politics, anything about sex life. A doctor's bill that names only a practice and a sum is a bill; a page describing a diagnosis is not, and it does not belong here.
• Bulk personal data. A payroll file, a customer list, a spreadsheet of other people's addresses. This reads pages of your own trade, not registers of people.
• Anything sexual, and in particular anything involving anybody who might be a child.
• Documents evidencing a crime where you are: forged invoices, counterfeit paperwork, records of stolen goods.

What we check

Very little, and we would rather say so than imply otherwise. The machine looks at the file to see whether it can be opened and read at all, and refuses it in words if it cannot. Nobody reads the page itself, and the machine has no opinion about what is on it. It looks for a date, a supplier, an amount and a tax figure, and has nothing to say about anything else.

So this policy is mostly a promise you make, not a gate we run you through. If something on this list turns up and we learn of it, the account is closed.

Telling us about something

Rows made here are read by the person whose account made them and are published by us nowhere: there is no gallery, no feed, and no way to see somebody else's documents. So there is very little here for anybody else to find.

If you nonetheless believe something on this service infringes your work or breaks this policy, write to us with:

• what it is, in enough detail that we can find it;
• why you say it is wrong: which right of yours, or which rule above;
• how to reach you.

We look at every report ourselves, decide within a few days, and write back saying what we did. We keep a note of the report and the decision, because a pattern of reports about one account is itself worth seeing.

If we act against your account

We tell you what we did and why, in writing, unless the law forbids it. Reply and a person, not a machine, looks at it again. If we were wrong, we undo it and say so.

Being wrong about this is worse for us than for you: an account closed by mistake is a customer who will never come back, and we know it.

What closing an account means

Access stops. Books already downloaded stay yours. Whether unspent tokens come back depends on why we closed it. See the refund policy.